Shipping & Returns

All shipments are F.O.B. Indianapolis, IN.  “Damaged Freight” or “Loss Claims” are the responsibility of the buyer.
Packages are shipped United Parcel Service, freight costs will be based on UPS level of service chosen.
Ground, 3 Day Select, 2nd Day Air, Next Day Air Saver, Next Day Air and Next Day Air Early AM packages will be sent UPS are the listed charges for the appropriate service level.
Returns
  • Chemicals and Electrical Components cannot be resold, therefore are not returnable.
  • All accessories may be returned if “unopened and in original condition”
  • Returns must be in original package and in resalable condition without damage of any kind.
  • All merchandise must be received within 30 days of original purchase or will be subjected to a 20% restocking fee.
  • All returned goods must be returned to Royal Spa Corp, 2041 W Epler Ave. Indianapolis, IN freight pre-paid.
  • Credit will be applied to credit card used in original purchase, no cash refunds will be made. For security purposes we do not keep credit card information on file. Please call our office to get proper credit.
  • Royal Spa Corp. assumes no liability or responsibility for transportation or shipping charges, telephone charges, rental of a like product, travel, loss or damage to personal property and loss of revenue, use, time or convenience resulting from the part or accessory needing to be returned.