We have been enjoying our swim spa almost daily! It has been beneficial for both exercise and relaxation. Derek has been great to work with as he is very knowledgeable and has answered all of our questions from the beginning of the process to my maintenance questions. (As has Ron.) The delivery team were also very professional and helpful. My wife and I are very happy with our purchase and Royal Spa and would highly recommend Royal Spa to anyone looking for a spa. We are also glad that they make their own swim spas locally. Thank you!
The crew you sent was excellent. I got an advance notice they were coming and they knew pretty much what to do once they got here. It would be nice if your loading crew would stack the panels for the enclosure in the order they go up so the crew did not have to lay them out all over the yard trying to find the next panel to be installed. It was nice to see a crew who performed like a real team, almost a well oiled mechanism it went up so smoothly. Kudos all around.
The customer service I received was outstanding. I had many questions that were all answered quickly. Manufacturing worked to expedite my spa and shims before the holidays. They were in frequent communication with me to keep me appraised of delivery. We love our spa!!! Soooo many jets at every seat!